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Getting Started - Setup Steps
Overview MyCloudPBX is a cloud-based phone system designed for Australian businesses of all sizes, providing a flexible and feature-rich communication solution. This platform integrates advanced telephony capabilities with user-friendly interfaces, ...
Announcements
Overview Announcements are used to play a recorded message as part of a call flow. They are commonly used in scenarios such as informing callers of office hours, special announcements, or directing them to specific departments. Configuration Create ...
Offices and Users
Overview The Offices and Users section allows you to manage offices and the users within each office. This includes setting global office settings, adding new users, and configuring user-specific settings. Office Configuration Create an Office: ...
Scheduled Reporting
Overview Scheduled Reporting allows you to create a report and receive it in your inbox when you need it. If a report is available for scheduling, you will see this button: Creating a report Click the button to create your report. Report: This is the ...
Holiday Routing
This section provides a guide to configuring Holiday Conditions for your PBX system. This feature allows you to set specific dates on which the office will follow a different set of rules, such as using a holiday IVR. Configuring Holiday Conditions ...