Knowledge Base
swazzy
HelpHub
Customer Service and SupportSwazzy Synergy
Recent Articles
Offboarding Process for Office 365 Users
Purpose This process ensures all departing users are offboarded from Office 365 in a consistent, secure, and compliant manner. All Swazzy staff must follow this procedure to protect company data and maintain smooth access for ongoing operations. ? ...Adhering to Naming Conventions: A Guide for Efficient System Navigation
Overview In our fast-paced work environment, the ability to quickly locate and utilize data within our systems is paramount. This knowledge base article addresses the critical importance of adhering to established naming conventions, particularly ...Enhancing Accuracy in Data Entry: Implementing Checklists and Reporting for Improved Workflow
Introduction In our continuous effort to maintain high standards of accuracy and efficiency, this article addresses a common challenge within our organization: errors in data entry due to incorrect location inputs. It offers a systematic approach to ...Ensuring a 'Brand New' Customer Experience with Configured Products
Introduction In line with Steve Jobs' business philosophy of delivering not just products but experiences that delight and inspire customers, this article outlines our approach to handling, configuring, and repackaging our products. Our goal is to ...The Imperative of Attention to Detail in Every Facet of Work
In the contemporary workplace, attention to detail is not just a desirable trait—it is an indispensable part of professionalism and excellence. Whether you're drafting a critical report, coding a software application, managing a project, or engaging ...
Popular Articles
Answering your first ticket.
Zoho Desk packs a bunch of features that are expressly there to help you respond to tickets smartly. The first of these, you've already discovered: Auto-Suggest Articles. Zoho Desk pulls up relevant articles on the ticket's content—so you can save ...How to Add a Shared Mailbox on Office 365 in Outlook for Mac
Overview This guide provides step-by-step instructions on how to add a shared mailbox in Office 365 using Outlook for Mac. Shared mailboxes allow multiple users to read and send emails from a common account, making collaboration easier. Steps to Add ...How to Open Another Person's Mailbox in Outlook for the Web
If you've been granted permission to access another person's mailbox in Outlook for the web, you can follow these simple steps to open and manage their mailbox alongside your own. Here's a step-by-step guide to help you get started: Step 1: Sign in ...How to Record a Microsoft Teams Meeting Using Xbox Game Bar on Windows
The Xbox Game Bar is a pre-installed feature on Windows PCs designed to enhance the gaming experience, offering screen recording capabilities. While primarily intended for gaming, it can also be used to record any on-screen activity, including ...How to Send Emails from Another Mailbox in Outlook
Overview If you need to send emails as another mailbox in Microsoft Outlook, you must have the appropriate permissions (Send As or Send on Behalf). This guide explains how to enable and use the "From" field in Outlook to send emails from another ...