Managing multiple email accounts or sharing important messages with a team can be time-consuming if you manually forward emails.
Email auto-forwarding allows incoming messages to be automatically sent from one account to another, helping you stay organised and never miss important communications.
This guide walks you through the setup process, troubleshooting tips, and optional advanced settings.
Setup Instructions
Step 1: Sign in to your email account
Log in to the email account you want to forward messages from using a web browser or your email client
Step 2: Access email settings
Open the Settings or Options menu, usually represented by a gear icon
Step 3: Locate forwarding options
Find the Forwarding or Mail Forwarding section within the settings menu
Step 4: Enter the forwarding address
Enter the email address where incoming messages should be forwarded. Double-check for typos to avoid misdirected emails
Choose whether to:
- Keep a copy of forwarded emails in your original inbox
- Archive emails after forwarding
- Delete emails once they are forwarded
Step 6: Save your changes
Click Save, Apply, or a similar button to activate email auto-forwarding
Step 7: Set up filters or rules
Create rules to forward only specific emails based on:
- Sender
- Subject line
- Keywords
- Attachments
This helps reduce inbox clutter and ensures only relevant messages are forwarded.
If Something Isn’t Working
Forwarding isn’t working
- Confirm the forwarding email address is correct
- Check whether your email provider allows auto-forwarding (some work or school accounts restrict this)
- Ensure your inbox is not full, as storage limits may block forwarding
Duplicate or missing emails
- Review existing forwarding rules or filters for conflicts
- Confirm whether forwarded emails are set to be kept, archived, or deleted
Selective forwarding issues
- Double-check filter conditions to ensure they match the intended sender, subject, or keywords
Email client conflicts
- For Gmail, Outlook, or Apple Mail, ensure rules are not duplicated in both the web interface and desktop or mobile apps
Security considerations
- Avoid forwarding sensitive or confidential emails to shared accounts
- Enable two-factor authentication on both email accounts for added protection
Important Setup Notes
- Verify forwarding addresses carefully to prevent lost emails
- Respect privacy when forwarding messages to shared or third-party accounts
- Monitor storage limits, as full inboxes may block forwarding
- Review rules regularly to avoid conflicts or duplicate emails
- Use secure accounts and enable two-factor authentication
Common Questions
Can I forward emails automatically from Gmail to another account?
Yes. Gmail supports auto-forwarding via Settings > Forwarding and POP/IMAP.
Will forwarded emails remain in my original inbox?
Yes. You can choose to keep, archive, or delete emails after forwarding.
Can I forward only specific emails?
Yes. Filters and rules allow forwarding based on sender, subject, keywords, or attachments.
What if forwarding stops working?
Check the forwarding address, confirm inbox storage is available, and review any conflicting rules or filters.
Is auto-forwarding secure?
Forwarding to shared accounts may expose sensitive information. Always use secure accounts and enable two-factor authentication.
Still Need Help?
Email auto-forwarding is a simple and effective way to stay organised, save time, and ensure important messages are never missed.
If you need assistance setting up email auto-forwarding or experience issues not covered above, our support team is here to help.