Outbound Calls report
Overview
The 'Outbound Calls' report provides reporting on outgoing calls grouped into their billable rate type, with options to tailor the report to a specific date range.
Report results can be filtered by simply clicking on the Call Type labels in the legend.
- Select any time period with a maximum of 7 days between them.
- Report can be filtered by clicking on the labels in the legend on the right hand side.
- Hover over the bar graph to see the exact number of calls.
Click 
to download a copy in CSV format.
Detailed Report
Column Name | Description |
|---|---|
RateType | The numeric identifier based on the type of call. For example 1 is an Australian Local Call. |
RateDescription | Description of the Rate type for the Outbound Call type. For example if the Rate Type was 4 the description would be ‘Mobile Calls’. |
RateCountry | The Country name for the relevant Rate Type. For example “Australia” for Rate Type 1, being an Australian Local Call. |
CallDateTime | The Call Date and Time |
TotalCallCount | Total number of outbound calls for that Rate Type. |
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